Mannequin Avenue offer a limited warranty for the Marble Effect watch collection, of defects in materials and workmanship for a period of two (2) years after the original purchase date. This is provided the watch was purchased from an official Mannequin Avenue Stockist. This warranty covers manufacturing defects on the watch itself (movement, case, crystal).
Please note, the warranty does not cover:
- batteries or straps.
- damage caused by accident or
- damage caused by lack of care, including water penetration.
If your watch requires attention within the two years , please contact our customer service team via our website contact page.
In the e-mail, please specify your name, address, order number and a detailed description of the issue. We will give you a return address and details of the return procedure. You will be asked to provide proof of purchase and proof of posting costs. Posting costs will be reimbursed.
If your watch requires attention outside of the two (2) year warranty, please contact our team via our website contact page with details of the problem and they will be able to quote you for the repair.